How It Works in Singapore’s Real-Time Payment System

PayNow has become one of Singapore’s most widely used real-time payment services, enabling instant transfers between bank accounts using simple identifiers like a mobile number, national ID, or virtual payment address. As digital payments continue to replace cash and legacy banking methods, PayNow stands out for its speed, convenience, security, and broad adoption across banks and non-bank financial institutions. This guide explains what PayNow is, how it works, where it fits in Singapore’s payments ecosystem, its growing use cases including cross-border links, and what users should know before using it.

Summary TL:DR
Excerpt
What PayNow Is and Why It Matters
How PayNow Works Step by Step
PayNow Registration and Setup
Sending Money With PayNow
Receiving Payments With PayNow
PayNow for Businesses and Corporate Use
PayNow QR and Merchant Payments
Cross-Border Links: UPI Integration and Beyond
Security, Regulation, and Consumer Protection
Benefits and Limitations to Understand

Summary

PayNow is Singapore’s real-time interbank payment system that lets customers send and receive Singapore dollar funds instantly using just a mobile number, Singapore national ID (NRIC/FIN), Unique Entity Number (UEN) or Virtual Payment Address (VPA). It operates 24/7 with no need for bank account details, and it supports person-to-person and person-to-business payments including QR code-based payments. PayNow is widely adopted across major banks and linked with other regional fast payment systems like India’s UPI.

What PayNow Is and Why It Matters

PayNow is Singapore’s near-instant electronic payment platform developed by the Association of Banks in Singapore. It enables users to transfer and receive Singapore Dollar (SGD) funds instantly between participating bank and e-wallet accounts using simple identifiers instead of traditional bank account numbers. These identifiers include mobile numbers, Singapore NRIC or FIN, Unique Entity Numbers (for businesses), or Virtual Payment Addresses (VPAs).

The service revolutionised domestic payments in Singapore by removing the need to memorize or share full bank account details for transfers, increasing speed, convenience, and adoption of digital payments across retail and corporate users alike.

How PayNow Works Step by Step

Using PayNow typically involves the following process:

Registration: Users register with their bank or participating finance provider and link an identifier such as a mobile number, NRIC/FIN, UEN or VPA to their bank account.

Initiating a transfer: In a bank app or online banking interface, the sender selects PayNow and enters the recipient’s registered identifier. The system automatically resolves the identifier to the correct bank account.

Verification: Before funds are sent, banks usually display the recipient’s name for confirmation to prevent misdirected payments.

Transfer execution: Once confirmed, the amount is transferred in real time and available immediately in the recipient’s account.

Transaction history: Users can view PayNow transactions through their banking app or online portal, providing visibility and record-keeping for financial management.

PayNow Registration and Setup

Setting up PayNow is generally straightforward and done through a bank’s online or mobile banking platform. Users choose an identifier they want to link — most commonly a mobile number or NRIC/FIN — and associate it with a chosen bank account. For businesses, the Unique Entity Number (UEN) is used. Virtual Payment Addresses (VPAs) offer added flexibility by associating e-wallets or secondary IDs with PayNow while retaining original bank account links.

Once linked, the identifier becomes a proxy for the account, so future transfers require only the identifier rather than full account details.

Sending Money With PayNow

To send money using PayNow, open your bank’s mobile app or online banking service, choose the PayNow option, and enter the recipient’s mobile number, NRIC/FIN, UEN or VPA. Enter the transfer amount and any optional reference notes, review the recipient name displayed, and confirm the transfer. Funds are typically credited instantly because PayNow runs on a real-time settlement infrastructure.

Because the system operates 24 hours a day, every day of the year, transfers can be initiated and received across weekends and public holidays without delay.

Receiving Payments With PayNow

Receiving money is as simple as registering your identifier and notifying the sender of it. Once your mobile number, NRIC/FIN, UEN or VPA is verified and linked to your account, others can send money by entering that identifier in their PayNow interface. You will see incoming transfers in your bank account in real time.

PayNow for Businesses and Corporate Use

PayNow also supports business and institutional payments. Companies and entities register their Unique Entity Number (UEN) to accept PayNow transfers directly into their corporate bank accounts. This facilitates instant payments for invoices, services, donations, government disbursements, and more without intermediaries or manual bank transfer entry.

Because entities can also use PayNow QR codes, customers can scan and pay with their phones at the point of sale or online, making it versatile for e-commerce and physical retail settings.

PayNow QR and Merchant Payments

PayNow QR codes enable merchants and service providers to accept payments directly. A customer scans the PayNow QR code with their banking app, enters the payment amount if required, and confirms the transfer. This process eliminates card networks and associated fees for some merchants while providing instant settlement directly into the business’s linked account.

PayNow QR is integrated with national QR standards in Singapore, such as the SGQR, which consolidates multiple accepted payment QR formats into one unified code.

Cross-Border Links: UPI Integration and Beyond

Singapore has extended PayNow’s reach beyond purely domestic transfers by linking it with other fast payment systems. Notably, PayNow has interoperability with India’s Unified Payments Interface (UPI), allowing customers in Singapore and India to send funds across borders in near real time using familiar identifiers under the linkage framework. This integration reduces the friction traditionally associated with cross-border transfers and supports instant, cost-effective payments.

Future initiatives under broader regional payment integration efforts aim to connect schemes like PayNow with other ASEAN payment networks, further expanding its utility.

Security, Regulation, and Consumer Protection

PayNow operates under Singapore’s stringent financial regulatory framework and is overseen by the Monetary Authority of Singapore (MAS) and industry bodies like the Association of Banks in Singapore. Transactions leverage bank-grade security protocols, encryption, and authentication measures to protect users against fraud and unauthorised access.

Because transfers settle instantly, users should verify recipient details carefully before confirming a payment, as real-time settlement typically means transactions cannot be reversed once executed.

Benefits and Limitations to Understand

The benefits of PayNow include speed, ease of use, and broad adoption across participating banks and platforms. It removes the need for detailed bank account numbers and supports multiple identifiers and QR code payments. PayNow also operates without fees for retail customers in most cases, making it cost-effective for everyday transfers.

Limitations include its primary focus on Singapore Dollar transactions within Singapore. While cross-border capabilities are growing through integrations, PayNow is not a global remittance platform in the traditional sense. Users sending or receiving funds outside linked systems may still need alternative services.

FAQs

What is PayNow?
PayNow is a Singapore real-time payment system that enables instant transfers between participating bank and e-wallet accounts using identifiers such as mobile numbers, NRIC/FIN, UEN or virtual payment addresses.

How do I register for PayNow?
You register for PayNow through your participating bank’s mobile or online banking platform by linking your chosen identifier to your bank account.

Can I use PayNow to send international payments?
PayNow itself is designed for SGD transfers within Singapore, but integrations such as with India’s UPI allow near real-time cross-border payments under specific conditions.

Is PayNow free to use?
Retail PayNow transfers are typically free for users in Singapore.

What identifiers can I use with PayNow?
You can use a mobile number, Singapore NRIC/FIN, Unique Entity Number (UEN) or Virtual Payment Address to send or receive PayNow payments.